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Test result not looking good

 
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andy



Joined: 09 May 2003
Posts: 1

PostPosted: Fri May 09, 2003 5:51 pm    Post subject: Test result not looking good Reply with quote

My test results are below. I see an awful lot of timeouts and failure messages. Am I sunk?

I am at work behind a corporate firewall (I use the term "work" loosely).

Thanks,
Andy.

Observations log
----------------

IP is on private net
DNS Server 10.100.1.2 is on private net
DNS Server 10.1.80.59 is on private net
FastMail.FM IMAP test failed
FastMail.FM Alternate SMTP test failed
Failed 21
Failed 22
Failed 23
Failed 70
Failed 443
Remote IP = 12.39.71.50

Diagnostic log
--------------

Windows version:
Windows NT/2k/XP
Major Version = 5
Minor Version = 0
Build Number = 2195
Platform ID = 2
CSDVersion = Service Pack 2

Web browser:
Browser = iexplore.exe
Version = 6.0.2800
Path = C:\Program Files\Internet Explorer

Mail client:
Mail client = outlook.exe
Version = 8.5.5104
Path = C:\Program Files\Microsoft Office\Office

Internet Connection:
Proxy

Current time:
09-May-2003 13:09:10

UTC Time:
09-May-2003 17:09:10

Your IP address:
10.100.2.91

Checking ICMP connectivity:
resolving 216.239.51.101
216.239.51.101 resolved to 216.239.51.101
response from host 216.239.51.101 in 90 millisec.

Your DNS Servers:
10.100.1.2
10.1.80.59

DNS Server Results:
10.100.1.2 - www.google.com - 216.239.53.104
10.100.1.2 - ns1.zoneedit.com - 207.234.248.200
10.100.1.2 - www.fastem.com - 66.111.4.2
10.100.1.2 - www.dot.fm - 64.78.46.246
10.100.1.2 - www.fastmail.fm - 66.111.4.2
10.1.80.59 - www.google.com - 216.239.53.104
10.1.80.59 - ns1.zoneedit.com - 207.234.248.200
10.1.80.59 - www.fastem.com - 66.111.4.2
10.1.80.59 - www.dot.fm - 64.78.46.246
10.1.80.59 - www.fastmail.fm - 66.111.4.2

ZoneEdit DNS Test:

Traceroute ZoneEdit:
resolving 207.228.252.101
207.228.252.101 resolved to 207.228.252.101
Timed out.
10.100.2.1
TTL=64
10.100.1.84
TTL=127
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.

Traceroute FastMail.FM:
resolving 66.111.4.2
66.111.4.2 resolved to 66.111.4.2
response from host 66.111.4.2 in 60 millisec.
10.100.2.1
TTL=64
10.100.1.84
TTL=127
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
?.?.?.?
Timed out.
66.111.4.2
Reached in : 50 ms

FastMail.FM IMAP test:

FastMail.FM SMTP test:
220 www.fastmail.fm ESMTP

FastMail.FM Alternate SMTP test:

FastMail.FM SMTP proxy test:


FastMail.FM HTTP test:
DOCUMENT_ROOT: /usr/local/apache2/htdocs
GATEWAY_INTERFACE: CGI/1.1
HTTP_ACCEPT: */*
HTTP_ACCEPT_LANGUAGE: en-us
HTTP_HOST: 66.111.4.2
HTTP_PROXY_CONNECTION: Keep-Alive
HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.0.3705)
PATH: /usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/root/bin
REMOTE_ADDR: 12.39.71.50
REMOTE_PORT: 1587
REQUEST_METHOD: GET
SCRIPT_FILENAME: /usr/local/apache2/cgi-bin/testproxy.pl
SCRIPT_NAME: /cgi-bin/testproxy.pl
SCRIPT_URI: http://66.111.4.2/cgi-bin/testproxy.pl
SCRIPT_URL: /cgi-bin/testproxy.pl
SERVER_ADMIN: webmaster@messagingengine.com
SERVER_NAME: 66.111.4.2
SERVER_PORT: 80
SERVER_PROTOCOL: HTTP/1.0
SERVER_SIGNATURE:
SERVER_SOFTWARE: Apache/1.3.27 (Unix) mod_deflate/1.0.16 mod_accel/1.0.26 mod_ssl/2.8.12 OpenSSL/0.9.6b
UNIQUE_ID: Prvg1UJvBAIAAF4cXnQ
finished
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eric_thiebaut
Site Admin


Joined: 07 Apr 2002
Posts: 1524
Location: Sydney, Australia

PostPosted: Fri May 09, 2003 10:00 pm    Post subject: Reply with quote

Given this log, it looks like HTTP and SMTP work, but not IMAP. This means that you can configure outlook to send emails, but not to receive them. Some companies don't allow mails in to prevent viruses from getting in!
This means you will have to use your browser to read your emails.
But you can still use FastCheck. You will have to use the 'FastServices' connection.

Eric
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